This Privacy Policy describes how Casa Hacienda San Jose collects, uses, stores, and protects personal data provided by customers when using our online booking system. We are committed to safeguarding the privacy and security of all personal information, in compliance with applicable data protection laws and regulations, notably the General Data Protection Regulation (GDPR).
During the booking process, we collect personal data necessary to provide our service properly. Data we may request includes, but is not limited to:
The data collected is used exclusively for:
We do not share our customers’ personal data with third parties, except when necessary to meet legal obligations or provide the requested services. Data may be shared with:
We implement security measures to protect customer data against unauthorised access, use, alteration, and disclosure. Our booking engine is protected by security protocols such as TLS (Transport Layer Security) to ensure all data is transmitted securely.
Customers’ personal data is retained only for the time necessary to fulfil the purposes for which it was collected and is then deleted in accordance with applicable legal regulations.
Customers have the right to access, correct, or delete their personal data, as well as to restrict or object to the processing of such data. To exercise any of these rights, please log in to the reservation system and go to the "Your Account" menu.
We reserve the right to update or modify this Privacy Policy at any time. We will inform customers of significant changes through notices on our website or via email.